Shipping and returns
Shipping your package
Packages are generally shipped within 2 days after receipt of payment. They are shipped via Mondial Relay, Colissimo, or Chronopost with a tracking number. Regardless of the delivery method chosen, we send you a link to track your package online.
Shipping fees include preparation and packaging costs as well as postage. Preparation fees are fixed, while shipping costs vary according to the total weight of the package. We recommend grouping all your items in a single order. We cannot combine two orders placed separately, and shipping fees apply to each of them.
Box sizes are appropriate, and your items are properly protected.
Returning your package
Returns are accepted. Return shipping costs remain the responsibility of the buyer, unless there is a specific claim agreed upon with the merchant via the contact email address.